Escrow Services
What we offer
No more getting defrauded or receiving wrong goods after payment, we hold your funds securely and only release once you are satisfied
Secure Funds
We secure your funds in a safe trust pending release after transaction conditions are met
Seller Executes Services
We confirm from the seller that goods or services have been delivered according to terms of both parties involved
Buyer Confirmation
We confirm that buyer has received the goods and services and is satisfied with it
Release of Funds
We release the funds to the seller
Dispute Resolution
If either party raises a dispute, our dispute resolution team will step in to mediate and promptly resolve disputes before funds are released
More services like this
Goods Purchase & Forwarding
We facilitate the buying, packaging and transport of goods—getting your items to you safely and on time
Building Project Monitoring
We ensure your project stays on track every step of the way by being your eyes and ears on the ground
Construction & Logistic Support
Whether it’s sourcing construction materials or coordinating logistics we provide seamless support
FAQs
1. What are escrow services?
Escrow services provide a secure way for buyers and sellers to complete transactions. Funds are held in escrow until the agreed-upon conditions are met, ensuring trust and reducing risk for both parties
2. How does the escrow process work?
For the escrow services:
- Both parties agree on terms (e.g., deliverables, deadlines)
- The buyer reaches us with details of the transaction
- We assess the request after which the buyer receives approval from us to fund the escrow account
- The seller completes the service or delivers the product
- The buyer approves the completion, and funds are released from us to the seller
3. What if there’s a dispute during an escrow transaction?
If either party raises a dispute, our dispute resolution team will step in to mediate. Evidence such as chat logs, products purchased and products delivered as well as task completion proof will be reviewed, and funds will be released based on the findings
4. Are there any fees for using escrow services?
Yes, a small service fee is charged for using escrow. The fee structure is transparent and will be displayed before the escrow agreement is finalized